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| Agent Name | Call Count | AI CSAT Score | AI Sentiment Score | AI Issue Status Score | Cx Score |
|---|---|---|---|---|---|
| Rachel Rakovan | 62 | 0.64 | 0.50 | 0.87 | 0.67 |
| Emina Mugbilova | 36 | 0.75 | 0.44 | 0.95 | 0.71 |
| Noah Rogers | 28 | 0.77 | 0.49 | 0.89 | 0.72 |
| Michael Davidson | 28 | 0.77 | 0.53 | 0.93 | 0.75 |
| Hamza Javed | 26 | 0.76 | 0.47 | 0.87 | 0.70 |
| Katie Lantz_Sales | 21 | 0.73 | 0.48 | 0.82 | 0.68 |
| Gulnara Chorekleva | 21 | 0.68 | 0.47 | 0.80 | 0.65 |
| Raymond Wong | 21 | 0.80 | 0.53 | 1.00 | 0.78 |
| Melanie Bender | 20 | 0.73 | 0.44 | 0.82 | 0.67 |
| Vitalii Ostrovskyi | 18 | 0.78 | 0.48 | 1.00 | 0.76 |
| Bradley Foster | 18 | 0.70 | 0.52 | 0.81 | 0.68 |
| Volodymyr Stepanov | 17 | 0.78 | 0.46 | 0.95 | 0.73 |
| Matthew Ung | 17 | 0.78 | 0.51 | 0.91 | 0.73 |
| Oleksii Kalarash | 15 | 0.78 | 0.47 | 0.73 | 0.66 |
| Vitalii Latansky | 14 | 0.74 | 0.38 | 0.90 | 0.67 |
| Dave Morgan | 14 | 0.79 | 0.48 | 0.97 | 0.75 |
| Rebecca Thompson | 13 | 0.73 | 0.48 | 0.90 | 0.70 |
| Vitaliy Nemoy | 13 | 0.71 | 0.40 | 0.96 | 0.69 |
| Mera Numonpur_Sales | 12 | 0.73 | 0.50 | 0.83 | 0.69 |
| Ivan Ovcharenko | 9 | 0.78 | 0.46 | 1.00 | 0.75 |
| Rich Dow | 9 | 0.70 | 0.42 | 0.79 | 0.64 |
| Eugene Pachkovskiy | 9 | 0.78 | 0.46 | 1.00 | 0.75 |
| Aleksey Pivtorak | 7 | 0.75 | 0.45 | 0.64 | 0.61 |
| Oleksandr Suglobov | 4 | 0.76 | 0.40 | 0.90 | 0.69 |
| Darci Martin | 3 | 0.80 | 0.33 | 1.00 | 0.71 |
| Ryan Venturino | 2 | 0.84 | 0.60 | 1.00 | 0.82 |
| Joe Morgan | 2 | 0.80 | 1.00 | 1.00 | 0.93 |
| Alan Begly | 1 | 0.20 | 0.00 | 1.00 | 0.41 |
| Kathryn Greene | 1 | 0.80 | 0.50 | 1.00 | 0.77 |